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Market Development and Customer Service

Existing Customers isting Customers

Iroquois’ Market Development and Customer Service Department works with its existing customers to meet their ongoing energy needs and assure that they are satisfied with the service they currently receive.  This support may include working one-on-one with a customer to resolving questions about their contractual rights or Iroquois’ operations, drafting new FERC Tariff language or services through Iroquois’ Customer Working Group, or negotiating with a customer to extend an expiring contract.  If you have any questions or concerns regarding existing service from Iroquois please contact the people listed below.

New Projects

As demand for reliable energy continues to grow in the Northeast, Iroquois is strategically positioned to respond with projects that satisfy our customers while minimizing impact on the environment. Through expansion of its existing system, Iroquois has added 879 MDt/d of capacity to our system since 1991. We have accomplished this growth by carefully studying the marketplace and diligently devising ways to meet the growing demand for energy in the areas we serve.

Sometimes we meet growth by bolstering our existing pipeline system through construction of compressor stations that bring the pipeline pressure back up to our maximum allowable operating pressure of 1440 psig or by "looping" the pipeline through construction of a second pipe laid adjacent to the existing line. Other times we have expanded our pipeline with extensions like the 36 mile Eastchester pipeline from Northport, Long Island to Hunts Point in the Bronx or through a small lateral pipe to feed a new power plant such as Athens Generating in Athens, New York.

These expansions are not undertaken lightly. They go through a very stringent internal review to first determine if there is a definite need to fill, and secondly, if there is, can the project be constructed in a safe, economical and environmentally friendly manner. If the proposed project meets our company requirements and we decide to go forward, it must then pass a very thorough review by the Federal Energy Regulatory Commission (FERC) and other state and local agencies with input from landowners, elected officials and other stakeholders.

We believe that natural gas will be the most significant and clean energy resource for many years to come as our country attempts to divest itself of foreign oil and begins to transition to greater fuel diversity and renewables. We will continue to be on the lookout for opportunities to expand our pipeline and service new customers, both large and small.

If you would like more information regarding our pipeline or our ability to service your plant or company, please contact the following people:

Todd White
Director, Market Development and Customer Service
(203) 925-7284
todd_white@iroquois.com

Bill Hansen
Market Development Manager
(203) 925-7256
bill_hansen@iroquois.com

Randy Murdock
Senior Planning Engineer
(203) 925-7208
randy_murdock@iroquois.com

Rob Perless
Project Development Manager
(203) 944-7016
rob_perless@iroquois.com